Returns & Exchanges
At Mellow Sleep, we want you to rest easy knowing that if your new bedding isn't a perfect fit, you have 30 nights to initiate a return for a full refund. We are committed to ensuring your home remains a sanctuary of comfort and quality.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully place the items in their original packaging or a secure box; please ensure all tags remain attached and the fabric is clean.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it securely to the outside of your package before dropping it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5 to 7 business days.